MATCHA WHOLESALE
Privacy Policy
Updated: November 2025
Welcome to matchawholesale.co.uk (the “Site”).
Wherever this Privacy Policy refers to “you”, “your”, “user”, or “visitor”, it means “you”, while “we” or “our” refer to Matcha Wholesale Ltd.
Your Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
General Data Protection Regulation (GDPR)
The General Data Protection Regulation (known as GDPR) is a positive step towards you having more control over how your data is used and how you’re contacted. Matcha Wholesale Ltd appreciate that when you share your data with us, you trust us to look after it. We believe you should always know what data we collect from you and how we use it. Keeping your personal information safe and secure is our top priority.
When visiting matchawholesale.co.uk, information about your computer or device used to access the Site, including your IP address, operating system and browser type, will be logged along with the dates and times of access. This information is solely used for:
• Analysing trends
• Administering the Site
• Tracking anonymous visitor movement
• Gathering broad demographic information for internal use
Most importantly, recorded IP addresses are not linked to personally identifiable information.
Collection of Personal Information
While using matchawholesale.co.uk we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your full name, email address, and phone number (“Personal Information”).
Your personal information is important to us. It allows us to:
• Provide useful information to you
• Notify you about improvements or changes to our products and services
• Detect and prevent fraud
• Facilitate other security measures
Personal Information will be collected only for fulfilling your specific request unless you consent at the time to another use.
When submitting a message through our contact form, requesting a quotation or brochure, opting into our email list, or requesting further information, your IP address may be recorded for security purposes. Information is stored on secure servers with access limited to authorised personnel.
We collect only data that is necessary and retain it for the shortest time required for legal, regulatory, or business reasons. You may request a copy of the data we hold about you at any time — proof of identity may be required.
By providing us with your personal information, we may contact you via phone, email, or post with requested resources, promotional material, and information about our services.
By opting into our email list, you consent to Matcha Wholesale Ltd using your contact details for email marketing. You may withdraw your consent at any time.
After placing an order, you may be invited by email to leave a review of your purchase.
If you do not want to be contacted or have your data used this way, please email us at hello@matchawholesale.co.uk.
We will never sell, trade, or rent your personal data or share it with third parties except:
• Subcontractors
• Partners
• Service providers
Only for the purposes of fulfilling your requests or delivering services.
You may request that we do not send or share your data for such purposes by contacting hello@matchawholesale.co.uk.
We may disclose your information to law enforcement or fraud prevention authorities if legally required to do so.
Cookies
This website uses cookies. Cookies are small text files placed on your device to enhance your experience. In general, they help to:
• Retain user preferences
• Store shopping cart contents
• Provide anonymised tracking via Google Analytics
You can refuse cookies via your browser settings. Disabling essential cookies may limit website functionality. Visit our Cookie Policy for more information.
Links to Third Party Websites
We may link to other websites for your reference. We are not responsible for the privacy policies of these external sites.
Changes to This Privacy Statement
We may update this Privacy Policy at any time. Any changes will be posted on this page.
If you have questions about this Privacy Policy, contact us at hello@matchawholesale.co.uk.
